OUR RESPONSE TO THE CORONAVIRUS

As we all come to terms with the COVID-19 pandemic and the newly implemented restrictions on businesses by the government, we would like to inform you about the changes we have made in the way we operate that allow us to remain OPEN FOR BUSINESS AS USUAL.

We adhere to strict hygiene standards in our office and workshop for both customers and staff, our team’s health is being consistently monitored and the following measure have been put in place:

FOR STAFF

  • social distancing
  • office – one person per desk
  • workshop – one mechanic per bay
  • use of disinfectant hand wash, gloves and masks
  • designated area for parts delivery
  • use of disposable seat and floor covers

FOR CUSTOMERS

  • social distancing – designated area with ample seating/waiting space, please respect the 1.5m distance rules
  • drop off point for keys
  • separate booking area
  • vehicle drop off and pick up service
  • disinfect the eftpos terminals and all high touch areas such as door handles, bathroom, benchtops
  • courtesy vehicles are disinfected and cleaned after each use
  • credit card payment facilities available over the phone
  • DISINFECT YOUR VEHICLE service offer

Give us a call on (02) 9337-1136 or email sales@vaucluseauto.com.au

PICKUP | CLEAN | DISINFECT | DELIVER

DISINFECT YOUR VEHICLE

The facts state that the COVID-19 virus is most likely spread between people via particles in the air and surfaces that are frequently touched.

We understand the disruption and stress many of our customers will be facing and want to assure you that the whole team at Vaucluse Auto Repairs is working tirelessly to help you stay mobile during the Coronavirus pandemic and beyond.

In addition to our regular scheduled services we are offering the option to DISINFECT YOUR VEHICLE and implementing other measure which include:

  • Pick-up and Delivery Service – to help you observe the social distancing regulations and minimise the risk of infection.
  • A/C Disinfection Service – as part of your scheduled service, we will now be disinfecting your car’s AC and replacing the micro filter, ensuring clean air circulation in your vehicle.
  • Car Interior Surface Disinfection – before pick up or delivery we will clean and disinfect the interior surfaces of your vehicle.

Due to a high demand,  we advise to make your booking Now

WORKING TOGETHER

We have put a lot of effort into creating a safe work environment because we take the pandemic seriously and are doing everything possible to protect our team members, clients and community.

We would appreciate your honesty about your current state of health in relation to the Coronavirus (COVID-19) so that we may take extra measures if need be.

You are still welcome to come and visit us or bring in your vehicle so please be aware that we have implemented the social distancing and “Stop The Spread” guidelines. Please do the same when you come and visit 🙂

By taking such care and precaution, we believe, it will allow us to continue providing the high level of service you are used to with Vaucluse Auto Repairs.

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GOOGLE REVIEWS
I have known Michael for 25 years. Although sometimes very expensive Michael will always provide an excellent service negotiated within your budget in advance. Highly recommendedread more
anne courtney
anne courtney
16:36 24 May 20
Michael and the team at Vaucluse Auto Repairs repaired my VW R32 recently. All details were attended to, and I received a very favourable price for the comprehensive work done. Even though the shop was busy, my car received prompt attention. When I took it out for a drive today, the engine roared and it felt like a brand new car. Actually, it's now performing better than it was when I bought it new in 2009. Thank you Michael!read more
Mark Taylor
Mark Taylor
12:56 22 May 20
My BMW had some problems and the dealership wanted over $5000 for the work. Michael organized for my car to be towed and charged half the price. Couldn’t do enough for me. Would recommend to anyoneread more
Bryce Davidson
Bryce Davidson
06:10 21 May 20
The whole team are very friendly and have attended to all of my vehicles with a 5 star service. Very welcoming and great quality of service. I would highly recommend 🙂read more
Cara Black
Cara Black
22:30 20 May 20
The team go above and beyond. As someone who doesn’t know cars, always asks my dad if I am being ripped off by mechanics. I was rest assured here and was in the best hands. My car legitimately drives and looks like it is brand new. Thank you for the added new BMW key ring and allowing me to pick up my car so late we’ll deserved 5* for customer service and workmanship.read more
Emma Henderson
Emma Henderson
08:20 11 May 20
I was always concerned about going to ‘the local mechanic‘ because I never thought I would receive the same service and value that you would from the large companies. I have to say how wrong I was. Sam is an extremely pleasant man and the last few times I have been here, they have delivered. I could not be more happy with the service, quality of service and products used, standard of service and value and even though I have moved areas, I will be coming back here because I know that I can trust this place to provide a superior delivery of service. Big thumbs up 👍read more
Brent Maksimovich
Brent Maksimovich
02:31 26 Mar 20
Thank you so much for your amazing , professional and most importantly friendly service. My car service was done in record time and your honesty is much appreciated . Thank you for not ripping me off like 99% of the mechanics do.. I will never go to another mechanic again.read more
Sarah Bastani
Sarah Bastani
06:21 13 Mar 20
Michael is honestly the most professional trustworthy mechanic I have every encountered in my experience. After many years of being ripped off by mechanics who would take advantage of my lack of knowledge and charge me through the roof for repairs that I probably didn’t even need I’ve finally found an angel. The BEST MECHANIC in Australia maybe the world ... highly recommend him ⭐️⭐️⭐️⭐️⭐️read more
Julianna Novak
Julianna Novak
06:06 13 Mar 20
Excellent friendly service! Sam was a great help - could not have asked for better service. Highly recommend them. It's pleasing to have service of this quality in our neighbourhood. Amazing car cleaning services available too 🙂read more
Emily Ryan
Emily Ryan
02:04 03 Mar 20
Michael and the team at Vaucluse Auto Repairs are amazing! I have twice taken them my Mercedes 4WD with a nail in the tire and both times they have fixed them either while I waited or within the hour. And guess what....they didn't charge me. Nothing, zero, zip! I wouldn't hesitate to take my car to them for any issue or problem as they are knowledgeable (especially when it comes to luxury cars), honest, reliable and fast. I would give them 6 stars if I could.read more
Vanessa S
Vanessa S
04:05 25 Feb 20
Michael is amazing - great attention to detail, thorough, hard-working and focused on making things right for you. Just incredibly helpful. And charges very little for what he does. I highly recommend him.read more
Heide Robson
Heide Robson
23:36 30 Jan 20
I was very happy with the service I received for my regular service. My car was overdue and Michael went out of his way to squeeze me in before the weekend when we would be driving a long distance. Lovely man and nothing was too much trouble! Will definitely be back!read more
Nicole McNamee
Nicole McNamee
23:15 28 Jan 20
Sam at Vaucluse auto is honest, helpful & respectful. He repaired my Audi A4 & came in the best value out of 2 other quotes I received. Its nice to finally find an honest mechanic in a world I know nothing about! Thanks Sam & Vaucluse Auto.read more
Jessica Joffe
Jessica Joffe
20:55 19 Jan 20
This is the second time I have had my car serviced by Michael and his team and once again I am very pleased with the service. Not only did I feel I can trust what Michael advises, he is considerably cheaper and more professional that the dealership service centres. Yes BMW Sydney, I'm talking about you. Troy, Vaucluse.read more
Troy Gale
Troy Gale
06:31 07 Jan 20
I'm a new customer with Vaucluse Auto Repairs and wish to share my gratitude with the public. The people there are very friendly and a professional company to deal with. The mechanic Sam, that worked on my car is a thorough professional, obliging. Sam bent over backwards to get my car in and completed before Christmas. They are a 5 star bunch of people and I would highly recommend this company to anyone! Merry Christmas to you all.read more
Wayne Boyce
Wayne Boyce
01:20 16 Dec 19
Michael and his team do a fantastic job at Vaucluse Auto Repairs.I have taken many of my vehicles for various repairs to him over the years and found the workmanship to be of a very high standard.Competitively priced and with the highest of integrity, Michael and the team at Vaucluse Auto Repairs have been extremely reliable and professional.I highly recommend them, if you care about the quality of work performed on your vehicle.read more
Nir Turner
Nir Turner
00:34 14 Dec 19
If I could give this place more than 5 stars, I would! I had put my car on the market and someone sold it quicker than I had imagined (lucky!) but I needed to service it before handover. I called Michael and he moved heaven and earth to get it done for me so that the sale could go ahead. Wonderful job too. Thank you for everything!!read more
Nat Adler
Nat Adler
02:34 06 Dec 19
Rachel and I bring the car to Vaucluse Auto Repairs every year for servicing it because the service is outstanding! The staff always keep us well informed on what needs to be changed and we consider their prices reasonable. We also, appreciate the high honesty received at all time.read more
Sara Sanlorenzo
Sara Sanlorenzo
05:34 25 Nov 19
The professionalism and service was outstanding. Michael was such a pleasure to deal with and I had no surprises when I went to pick up my vehicle. Not to mention getting it back in pristine condition hand washed and spotless. Would not hesitate to recommend.read more
Susie Kemeny
Susie Kemeny
03:30 12 Nov 19
Honestly these guys take really good care of their customers and I am one of them. Sometimes I service my SUV for specialist repairs with the car makers own team but for everything else I trust Michael implicitly and all I need do is drop off my keys and try to hustle him for a free nespresso .... 😀😀😀🎩🎩Update....Recently my car was hit twice in a snow storm. They have done the most excellent job to make the car new again.read more
Nicholas Atgemis
Nicholas Atgemis
17:04 10 Sep 18
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