OUR RESPONSE TO THE CORONAVIRUS

As we all come to terms with the COVID-19 pandemic and the newly implemented restrictions on businesses by the government, we would like to inform you about the changes we have made in the way we operate that allow us to remain OPEN FOR BUSINESS AS USUAL.

We adhere to strict hygiene standards in our office and workshop for both customers and staff, our team’s health is being consistently monitored and the following measure have been put in place:

FOR STAFF

  • social distancing
  • office – one person per desk
  • workshop – one mechanic per bay
  • use of disinfectant hand wash, gloves and masks
  • designated area for parts delivery
  • use of disposable seat and floor covers

FOR CUSTOMERS

  • social distancing – designated area with ample seating/waiting space, please respect the 1.5m distance rules
  • drop off point for keys
  • separate booking area
  • vehicle drop off and pick up service
  • disinfect the eftpos terminals and all high touch areas such as door handles, bathroom, benchtops
  • courtesy vehicles are disinfected and cleaned after each use
  • credit card payment facilities available over the phone
  • DISINFECT YOUR VEHICLE service offer

Give us a call on (02) 9337-1136 or email sales@vaucluseauto.com.au

PICKUP | CLEAN | DISINFECT | DELIVER

DISINFECT YOUR VEHICLE

The facts state that the COVID-19 virus is most likely spread between people via particles in the air and surfaces that are frequently touched.

We understand the disruption and stress many of our customers will be facing and want to assure you that the whole team at Vaucluse Auto Repairs is working tirelessly to help you stay mobile during the Coronavirus pandemic and beyond.

In addition to our regular scheduled services we are offering the option to DISINFECT YOUR VEHICLE and implementing other measure which include:

  • Pick-up and Delivery Service – to help you observe the social distancing regulations and minimise the risk of infection.
  • A/C Disinfection Service – as part of your scheduled service, we will now be disinfecting your car’s AC and replacing the micro filter, ensuring clean air circulation in your vehicle.
  • Car Interior Surface Disinfection – before pick up or delivery we will clean and disinfect the interior surfaces of your vehicle.

Due to a high demand,  we advise to make your booking Now

WORKING TOGETHER

We have put a lot of effort into creating a safe work environment because we take the pandemic seriously and are doing everything possible to protect our team members, clients and community.

We would appreciate your honesty about your current state of health in relation to the Coronavirus (COVID-19) so that we may take extra measures if need be.

You are still welcome to come and visit us or bring in your vehicle so please be aware that we have implemented the social distancing and “Stop The Spread” guidelines. Please do the same when you come and visit 🙂
By taking such care and precaution, we believe, it will allow us to continue providing the high level of service you are used to with Vaucluse Auto Repairs.

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GOOGLE REVIEWS
Excellent friendly service! Sam was a great help - could not have asked for better service. Highly recommend them. It's pleasing to have service of this quality in our neighbourhood. Amazing car cleaning services available too 🙂read more
Emily Ryan
Emily Ryan
02:04 03 Mar 20
Michael and the team at Vaucluse Auto Repairs are amazing! I have twice taken them my Mercedes 4WD with a nail in the tire and both times they have fixed them either while I waited or within the hour. And guess what....they didn't charge me. Nothing, zero, zip! I wouldn't hesitate to take my car to them for any issue or problem as they are knowledgeable (especially when it comes to luxury cars), honest, reliable and fast. I would give them 6 stars if I could.read more
Vanessa S
Vanessa S
04:05 25 Feb 20
Michael is amazing - great attention to detail, thorough, hard-working and focused on making things right for you. Just incredibly helpful. And charges very little for what he does. I highly recommend him.read more
Heide Robson
Heide Robson
23:36 30 Jan 20
I was very happy with the service I received for my regular service. My car was overdue and Michael went out of his way to squeeze me in before the weekend when we would be driving a long distance. Lovely man and nothing was too much trouble! Will definitely be back!read more
Nicole McNamee
Nicole McNamee
23:15 28 Jan 20
Sam at Vaucluse auto is honest, helpful & respectful. He repaired my Audi A4 & came in the best value out of 2 other quotes I received. Its nice to finally find an honest mechanic in a world I know nothing about! Thanks Sam & Vaucluse Auto.read more
Jessica Joffe
Jessica Joffe
20:55 19 Jan 20
This is the second time I have had my car serviced by Michael and his team and once again I am very pleased with the service. Not only did I feel I can trust what Michael advises, he is considerably cheaper and more professional that the dealership service centres. Yes BMW Sydney, I'm talking about you. Troy, Vaucluse.read more
Troy Gale
Troy Gale
06:31 07 Jan 20
I'm a new customer with Vaucluse Auto Repairs and wish to share my gratitude with the public. The people there are very friendly and a professional company to deal with. The mechanic Sam, that worked on my car is a thorough professional, obliging. Sam bent over backwards to get my car in and completed before Christmas. They are a 5 star bunch of people and I would highly recommend this company to anyone! Merry Christmas to you all.read more
Wayne Boyce
Wayne Boyce
01:20 16 Dec 19
Michael and his team do a fantastic job at Vaucluse Auto Repairs.I have taken many of my vehicles for various repairs to him over the years and found the workmanship to be of a very high standard.Competitively priced and with the highest of integrity, Michael and the team at Vaucluse Auto Repairs have been extremely reliable and professional.I highly recommend them, if you care about the quality of work performed on your vehicle.read more
Nir Turner
Nir Turner
00:34 14 Dec 19
If I could give this place more than 5 stars, I would! I had put my car on the market and someone sold it quicker than I had imagined (lucky!) but I needed to service it before handover. I called Michael and he moved heaven and earth to get it done for me so that the sale could go ahead. Wonderful job too. Thank you for everything!!read more
Nat Adler
Nat Adler
02:34 06 Dec 19
Rachel and I bring the car to Vaucluse Auto Repairs every year for servicing it because the service is outstanding! The staff always keep us well informed on what needs to be changed and we consider their prices reasonable. We also, appreciate the high honesty received at all time.read more
Sara Sanlorenzo
Sara Sanlorenzo
05:34 25 Nov 19
The professionalism and service was outstanding. Michael was such a pleasure to deal with and I had no surprises when I went to pick up my vehicle. Not to mention getting it back in pristine condition hand washed and spotless. Would not hesitate to recommend.read more
Susie Kemeny
Susie Kemeny
03:30 12 Nov 19
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